Frequently

Asked

Questions

General

Communication

Account

Connections

Profile

Projects

General FAQ

Learn more about Wondrmakr with these frequently asked questions.

  • What is Wondrmakr?

    Wondrmakr is a digital platform that brings together all art forms. It is free to join and helps all creators make better connections, find better opportunities and build better teams quicker than ever before.

  • Why was Wondrmakr built?

    We exist to help creators thrive. There are many barriers and inequalities in the world today that prevent people from fulfilling their creative potential. We aim to remove them. Wondrmakr is not about barriers, gender, race or class. It’s about using art to make a mark. Make a statement. Make a difference.

  • Why is Wondrmakr free?

    At Wondrmakr, we believe everyone should have equal access to living a creative life. So, we want to make sure everyone can afford Wondrmakr. If you want to create, we want to help! Want to create something you've never done before? Use one of our a Wondrmakr templates you get you started.

     

  • What inspired Wondrmakr?

    Built on a foundation of equality and free-expression, Wondrmakr draws from the spirit of British Arts Schools of the 60s. We aim to re-imagine those culturally and creatively diverse melting-pots that gave rise to so many of world’s most iconic creators of fashion, art and music.

     

  • Where can I download Wondrmakr?

    Wondrmakr is in the final testing phase. Just getting totally ready for you guys. It will be available for download on the App Store (Apple users)  and on Google Play (Android users) from summer 2018. Pre-order Wondrmakr and get 3 months Premium subscription free.

     

  • How do I change or reset my password?

    You can change or reset your password via the account settings in the Settings page.

     

  • Where can I find my general settings?

    Tap the settings icon, which is located in the top right-hand corner of your Wondrmakr home screen. In the settings page, you can set your preferences for your Wondrmakr account, communications, notifications and privacy. You can also contact the Wondrteam with enquires or submit feedback.

     

  • What is a 'Private Username'?

    A ‘Private Username’ is a unique name embedded within the Wondrmakr community that identifies exclusively with a particular profile. Should a member of the community search for you using your private username, your profile will appear regardless of your communication preferences. This is ideal for anyone who wants to remain hidden from the general community, but wants to reach out to specific members.

     

  • What is verified status?

    Verified status is one of the ways we safeguard our community. Being verified reassures users that your profile is real. You are a living, breathing, walking, talking human being who others like to work with.

     

  • How do I get verified?

    To achieve verified status, you need to complete your profile and satisfy the Wondrteam that you are active member of our community..

     

    Ways you can do this are:

     

    1. Connecting with creators you already know.

    2. Inviting your friends to join Wondrmakr.

    3. Applying to Projects.

    4. Starting projects

    5. Ask the Creators you are working with to vote for you!

     

    Verified status is awarded at the sole discretion of the Wondrteam.

     

  • How can I invite my friends to Wondrmakr?

    To invite friends to Wondrmakr, simply tap the ‘Invite friends to Wondrmakr’ button located in your settings page or the 'Add friends' icon in the top left corner of your connections page. From here you will be able to invite your friends via email, text or a variety of social networks. You can also copy a link to join Wondrmakr and post where appropriate.

     

  • How can I become a 'WAVEMAKR'?

    Is Wondrmakr helping you to make waves in your scene? If so, then we want to hear about it! Becoming a 'WAVEMAKR' is a great way of gaining traction for yourself and your projects.  A WAVEMAKR is a member of the Wondrmakr community who we feel are making a positive impact on the world through the creative industries. Get in touch with the details on what you are up by emailing team@wondrmakr.com. Remember to include any media or literature you have to support your application.

     

  • What are our Terms and Conditions?

Communications FAQ

Learn more about Wondrmakr with these frequently asked questions.

  • How do I turn of the notifications?

    Email notifications can be turned off via the settings on the Wondrmakr app. The Settings Icon is located on the top right-hand corner of your Wondrmakr home screen. Once in settings, toggle the ‘Email Notifications’ slider to switch between options. When the button is blue you will receive notifications.

  • Can I decide who can send me invitations to connect?

    Yes. You can decide who can send you invitations to connect via the settings on the Wondrmakr app. The Settings Icon is located on the top right-hand corner of your Wondrmakr home screen. Once in settings, tap the ‘Privacy & Communications’ buttons to switch between options. Once you have selected the option you want, tap the tick icon in the top left corner of the screen.

  • How can I connect the Wondrteam?

    You can contact us via the settings page on the Wondrmakr App. The Settings Icon is located on the top right-hand corner of your Wondrmakr home screen. Once in settings, scroll down to the ‘Contact us’ section and follow onscreen instructions to get in touch.

     

  • Can I suggest new ideas for Wondrmakr templates?

    Absolutely. Wondrmakr is for the creators! If we have missed something then we would love to make it available to you.

     

    You can suggest an idea for new template by either: (1) tapping the ‘Can’t find the right template?’ section in the ‘CHOOSE A TEMPLATE’ page and writing your suggestions app; (2) contact us via the ‘Contact us’ section of the settings page on the Wondrmakr app; or (3) by sending us an email to team@wondrmakr.com.

     

    The Settings Icon is located on the top right-hand corner of your Wondrmakr home screen. Once in settings, scroll down to the ‘Contact us’ section and follow onscreen instructions to connect with the team.

     

Account FAQ

Learn more about Wondrmakr with these frequently asked questions.

  • What can get banned on Wondrmakr?

    Inappropriate behaviour including threatening or abusive communications will not be tolerated on Wondrmakr. Any members participating in harassing or abusive behaviour will be banned from our service. For further information, please read our terms and conditions.

  • What is a verification email?

    When you sign up for a Wondrmakr account, we automatically send you a verification email. The verification email is one of the ways we safeguard our community. It is a means by which we can identify that the email address used belongs to a real user. And that the owner of the email address is aware of its use on Wondrmakr.

  • What happens if I don't respond to the verification email?

    Your Wondrmakr account will remain inactive and unusable until you verify your email address.

     

  • Can I request a new verification email?

    To request a new verification email, email team@wondrmakr.com

     

  • How do I delete my Wondrmakr account?

    You can delete an account via the settings page in Wondrmakr App. The Settings Icon is located on the top right-hand corner of your Wondrmakr home screen. Once in settings, simply scroll to the bottom of the page and tap the ‘Delete Account’ button. If you have a number of accounts, it might be a good idea to delete any inactive accounts. But, if you are thinking about leaving us all together - we will be sad to see you go.

     

  • How do I log out of my account?

    You can log out of your account via the settings page in the Wondrmakr App. The Settings Icon is located on the top right-hand corner of your Wondrmakr home screen. Once in settings, simply scroll to the bottom of the page and tap the ‘Log Out' button.

     

  • I can't log in to my account?

    There a number of reason why you might be having trouble logging in to your account.

     

    Verification:

    If you haven’t verified your account you will not be able to log into Wondrmakr, please check your email or contact team@wondrmakr.com to request a new verification email.

     

    Password:

    If you can not remember your password, please see General FAQ #16.

     

    Email:

    The email address used to log in to your Wondrmakr account is the same email address to which we send all email communication. Check your emails to make sure you are using the correct email address.

     

    If you know the email address and password for your verified Wondrmakr account, but are unable to log on, please email team@wondrmakr.com for help.

     

  • How do I change my email address?

    You can change your email address via the account settings in the Settings page.

     

  • Can I connect my social networks to Wondrmakr?

    You can invite friends and share Wondrmakr content via your social. But, unfortunately, you can not 'link' your social networks to Wondrmakr yet.

     

  • Is there an age restriction on Wondrmakr accounts?

    Wondrmakr is available for use by Creators aged 16 and above. Please refer to our terms and conditions for further information. Read Terms and Conditions.

     

Connection with Creators FAQ

Learn more about Wondrmakr with these frequently asked questions.

  • How can I connect with Creators on Wondrmakr?

    Simply tap the 'Make Connections' tab on the home screen and search for (1) Someone your know or (2) A type of person (e.g. a songwriter, film producer, or costume designer). To search for someone you know, simply type their name or Private Username in the top search bar. To find a 'type' of person, enter the type in the bottom search bar and tap search. Tap 'NEED TO BE MORE SPECIFIC?' to enter advanced search criteria (such as specific location, experience, payment terms etc.)

  • Can I get paid work through Wondrmakr?

    Yes. Wondrmakr is designed to help you connect with the kinds of opportunities you are looking for. Whilst we do not get involved in payment or contractual terms for your projects, you can use Wondrmakr to search specifically for paid work.

     

    To search for paid work only, either: (1) Tap 'Find A Role' on the home screen and search for paid work only. To do this, expand the NEED TO BE MORE SPECIFIC drop-down, tap 'Based on specific payment terms?', tap 'Renumeration' and select PAID. Then hit search to see all paid opportunities currently available; or, (2) Set your profile to only show when Wondrmakr users are offering paid work. This can be quickly changed at any time. To edit your profile, tap the pencil icon in the bottom left-hand corner of your profile page on the Wondrmakr app.

  • How do I get paid for work through Wondrmakr?

    Wondrmakr is simply a connection tool that helps creators connect. We do not get involved in payment or contractual terms agreed by Creators using Wondrmakr. We do encourage Creators to obtain written confirmation setting out all terms and conditions (including payment terms) prior to commencing a project. For more information, please tap the Safe Practice tab in the menu above.

     

  • Can I chat to other Creators on Wondrmakr?

    Yes. The chat function in the Wondrmakr app allows you to chat to individuals and groups of people you are already connected to. Please connect with the creators you would like to chat to and start a conversation.

     

    You can quickly start a ‘group chat’ directly from inside a project, by tapping the start new chat icon in the top right hand corner of the ‘Chats’ page.

     

  • Can I connect with other Creators without people trying to contact me?

    Yes. Because everyone sets their own preferences. You can decide who can send you invitations to connect via the settings on the Wondrmakr app. The Settings Icon is located on the top right-hand corner of your Wondrmakr home screen. Once in settings, press the ‘Privacy & Communications’ button to switch between options. Once you have selected the option you want, tap the tick icon in the top left corner of the screen.

     

  • Can I leave a bad review about another Wondrmakr user?

    If you are unhappy with a member of the Wondrmakr Community, the best response is to remove any ‘Vote’ you have given them. If you feel they are a danger to the community, please follow our formal procedure by reporting this to the Wondrteam by sending an email to team@wondrmakr.com.

     

  • Can I leave a positive review about someone?

    Unfortunately not! Make sure you ‘Vote’ for them on their profile and introduce them to your fellow Creators. The more we help each other, the stronger we are as a community.

     

Profile FAQ

Learn more about Wondrmakr with these frequently asked questions.

  • Can I keep my profile private?

    Yes. You can make your public profile private via the settings on the Wondrmakr app. The Settings Icon (insert icon image) is located on the top right-hand corner of your Wondrmakr home screen. Once in settings press the ‘Privacy & Communications’ button to switch between options. (insert image of screen). Once you have selected the option you want, tap the tick icon in the top left corner of the screen.

  • Can I only add three roles to my profile?

    Yes. The current Wondrmakr platform only supports three roles per person. Should you require additional roles, you will be able to add more when Wondrmakr premium launches. Read more information on Wondrmakr Premium.

  • Why do I need a profile?

    Your profile opens the doors of opportunity for you on Wondrmakr. Completing your personal details ensures you have the opportunity to appear in searches when other creators are looking for someone like you (with your interests, experience etc.).

     

    Other users are more likely to engage with a creator who has a complete and detailed profile. Increase your chances of connecting with the right people and getting the right opportunities by keeping your media, information and images up to date!

     

  • What inspired Wondrmakr?

    Built on a foundation of equality and free-expression, Wondrmakr draws from the spirit of British Arts Schools of the 60s. We aim to re-imagine those culturally and creatively diverse melting-pots that gave rise to so many of world’s most iconic creators of fashion, art and music.

     

  • Why does Wondrmakr include sexual orientation as a searchable option?

    Wondrmakr supports and celebrates ALL creators. We aim to remove all inequalities, including gender issues, which deny people equal access to the ability to live a creative life. We support this by enabling our users to connect with the creators they want to work with - whatever the specificities of that search.

     

  • Do I need to disclose my age?

    No. Whether or not you disclose your age is at your discretion. To not display your age in your public profile, choose this option in your ‘Edit Profile’ page on the Wondrmakr app.

     

  • What type of media can add I to my profile?

    You can link YouTube clips, Soundcloud streams or tell people about yourself with text, images and videos from your own collection.

     

  • How do I add a profile picture?

    Creators can add a profile picture by selecting the pencil tool on the left hand side of the bottom task bar. Here, they can reshape and edit their photos to fit the profile, as well as remove any unwanted media.

     

  • Do I need to have a profile video?

    Having a profile video is optional. Some users find that they have more success in their connections when they have a video profile rather than a still image. It is purely personal choice.

     

  • How do I add a profile video?

    Similarly to adding profile pictures, creators can add profile videos by selecting the pencil tool on the left hand side of the bottom task bar. Here, they can edit the length of their video to 10s.

     

Projects FAQ

Learn more about Wondrmakr with these frequently asked questions.

  • How do I edit a project template?

    To edit a project template, first select a template, add a project title and build project. From here, you can add images, 10sec project profile video, start date, end date and location. You can also add / remove,amend or re-order the roles automatically included in a particular template. Tap the X to the right of the role title. To amend tap the pencil to the right of the role title amend details. To reorder the roles, hold the two-way arrow to the left of the role title and drag and drop the roles into the desired order. This order will then show up in your project management page. You can expand the 'Add more info' drop-down to add more info, such as info about the project, related inudstry, sector, type (which is useful for people searching for specific projects). You can also 'Make project private' should you wish the project to only be visible to the people you invite to view the project.

  • Do I have to use a Wondrmakr template to create a project?

    No. You can choose whether or not to use a template to build your project. If you do not want to use a template, simply select ‘Start blank Project’ and build your project from a blanket project page.

  • Why can I only participate in three Wondrmakr projects at the same time?

    Wondrmakr gives you three project slots for free. Should you wish to be involved in more than three projects (or more teams within one larger project) at the same time, you can upgrade to Wondrmakr premium when it launches. Why get Wondrmakr Premium?

     

  • Why can't I find a template for the type of project I want to start?

    In order to help our creators, we are adding new templates all the time. So, if we have missed something that you are looking for, then we would love to make it available to you.

     

    You can suggest an idea for new template by either: (1) tapping the ‘Can’t find the right template?’ section in the ‘CHOOSE A TEMPLATE’ page and writing your suggestions app; (2) contact us via the ‘Contact us’ section of the settings page on the Wondrmakr app; or (3) by sending us an email to team@wondrmakr.com.

     

    The Settings Icon is located on the top right-hand corner of your Wondrmakr home screen. Once in settings, scroll down to the ‘Contact us’ section and follow onscreen instructions to connect with the team.

     

  • How can I connect with with members of a project I am involved in?

    The chat function of the Wondrmakr app allows you to start individual or group chats within one, all or any number of the people in the projects you are involved in.

     

  • How do I delete a project?

    To delete a project, select the pencil icon on the top right hand corner of the project page, scroll down to the bottom of the project edit page and tap the ‘Delete Project’ button. From here,  you can send a message to all the member of the project informing them that project has been deleted.

     

  • How do I edit a project?

    To edit a project, select the pencil icon on the top right hand corner of the project page. You can then edit the individual aspects of the project as required. To confirm your changes press the ‘tick’ icon on the bottom right hand corner of the screen.

     

  • How do I add a project image or 10sec video?

    When you are starting a new project, Wondrmakr will prompt you to add an image while building the project. To do this, tap the pencil to the left of the 'Preview Project' button and add an image or 10 sec project profile video.  Should you need to add image / video after the project has been built, you can do so by selecting the pencil icon on the top right hand corner of the project page and adding / changing an image and video. To confirm your changes press the ‘tick’ icon on the bottom right hand corner of the screen.

     

  • What is verified status?

    Verified status is one of the ways we safeguard our community. Being verified reassures users that your profile is real. You are a living, breathing, walking, talking human being who others like to work with.

     

  • Do I have to pay other creators that work on my project?

    Wondrmakr is a connection tool to introduce you to the right people for your project.  Whilst we do not get involved in payments between Wondrmakr users, the settings in the project pages enable you to select whether you are looking to engage with creators in paid or unpiad work.

     

    Should you need to alter the payment specifications after the project has been built, you can do so by editing the project. Select the pencil icon on the top right hand corner of the project page. You can then edit the individual aspects of the project as required. To confirm your changes, press the ‘tick’ icon on the bottom right hand corner of the screen.

     

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